Table of Contents Front-of-House Manager Functions Opening Your Restaurant Performing a System Check Checking for the Floating Logo Checking for Error Messages Checking the FOH System Date Clocking Yourself In Setting Up the Cash Drawer Assigning an Employee to a Cash Drawer Removing an Employee from a Cash Drawer Running the Aloha Delivery-Frequent Buyer Interface Running Your Restaurant Performing Security Procedures Using Passwords Using Magnetic Swipe Cards Performing Guest Check Procedures Voiding an Item from a Check Adjusting the Amount of a Payment Applying a Different Tender to a Check Applying a Promo to a Check Applying a Comp to a Check Opening a Closed Check Reprinting a Check Performing Table and Tab Procedures Transferring a Table or Tab Forcing an Employee to Accept a Table or Tab Forcing an Employee to Accept a Table or Tab by Combining Tables Making Another Menu Available for a Table Assigning a Gratuity to a Table or Tab Viewing a Table or Tab Performing Cash Drawer Procedures Performing a Paid In and Paid Out Performing System Procedures Rerouting Items to Another Printer Resetting the Printer Routing Rerouting Items to Another Printer Group Resetting the Printer Group Routing Calibrating the Terminal Viewing FOH Reports Viewing and Printing the Restaurant Sales Report Viewing the Flash Report Viewing and Printing the Server Sales Report Viewing and Printing the Product Mix Report Viewing and Printing the Clock In/Out Report Printing the Employees on Clock Report Printing the Payments Report Viewing and Printing the Employee Breaks Report Performing Video Display System Procedures Rerouting Items to Another Video Display System Resetting the Video Display System Routing Rerouting Items to Another Video Monitor Group Resetting the Video Group Routing Closing Your Restaurant Performing Employee Break Procedures Editing a Current Break In and Out Time for an Employee Performing Employee Checkout Procedures Reprinting a Checkout for an Employee Deleting a Checkout for an Employee Performing Employee Clockout Procedures Ensuring All Employees Have Clocked Out Reprinting a Clockout Chit for an Employee Deleting a Clockout for an Employee Editing a Clock In and Out Time for an Employee Performing Credit Card Procedures Authorizing a Manual Credit Card Entry Preauthorizing a Manual Credit Card Entry Adjusting the Amount of a Credit Card Transaction Forcing the Authorization of a Credit Card Transaction from the FOH Forcing the Authorization of a Credit Card Transaction from EDC Refunding a Credit Card Transaction Settling a Batch Working with a Rejected Transaction When Settling Viewing and Printing the Batch Transaction Report Performing PMS Guest Account Procedures Using the Charge Report Inquiring About a Guest Account Posting a Charge to a Guest Account Adjusting a Charge to a Guest Account Deleting a Charge to a Guest Account Clocking Yourself Out Back-of-House Manager Functions About Your Data Logging In Logging Out Changing a BOH Password Managing Your Labor Employee Maintenance Adding or Editing an Employee Terminating an Employee Placing an Employee on a Leave of Absence Transferring an Employee to Another Location Weekly Labor Schedules Creating a Labor Schedule from Scratch Creating a Labor Schedule by Copying from a Previous Week Creating a Time Slice for an Employee’s Shift Printing a Labor Schedule Shift Maintenance Adding and Editing a Shift Punch Deleting a Shift Punch Break Maintenance Adding and Editing a Break Punch Deleting a Break Punch Edit Punch Reasons Maintenance Adding and Editing a Reason for a Punch Deleting a Reason for a Punch Managing Your Product Item Maintenance Adding or Editing an Item Deleting an Item Category Maintenance Adding or Editing a Category Adding an Item to a Category Removing an Item from a Category Deleting a Category Modifier Maintenance Adding or Editing a Modifier Group Adding a Modifier to a Modifier Group Attaching a Modifier Group to an Item Deleting a Modifier Group Submenu Maintenance Adding or Editing a Submenu Adding an Item to a Submenu Deleting a Submenu Menu Maintenance Adding or Editing a New Menu Adding a Submenu to a Menu Deleting a Menu Activating a Menu to Display at a Specific Time Managing Your Pricing Item Pricing Price Levels Pricing Adding or Editing a Price Level Assigning a Price Level to an Item Deleting a Price Level Price Changes Pricing Adding or Editing a Price Change Activating a Price Change at a Specific Time Button Pricing Adding or Editing a Price on a Modifier Adding or Editing an Item’s Price on a Submenu Fixed Item Pricing Adding or Editing a Fixed Item Price Quantity Item Pricing Adding or Editing a Quantity Item Price Managing Your Payments Promotion Maintenance Adding or Editing a Buy One Get One (BOGO) Adding or Editing a Coupon Deleting a Promotion Activating a Promotion at a Specific Time Comp Maintenance Adding or Editing a Comp Deleting a Comp Activating a Comp at a Specific Time Managing Your Bonus Plans Managing Your Coupons Managing Your Messages Main Screen Message Maintenance Editing the Left and Right Side Log In Screen Messages Adding a Main Screen Message Deleting a Main Screen Message Activating a Main Screen Message at a Specific Time Guest Check Message Maintenance Adding or Editing a Guest Check Message Deleting a Guest Check Message Activating a Guest Check Message to Print at a Specific Time Activating a Guest Check Message to Print at a Specific Terminal Clock In Message Maintenance Adding or Editing a Clock In Message Server Message Maintenance Adding or Editing a Server Message Managing Your System Data Verifying Your Data Refreshing Your Data Managing Your Delivery-Frequent Buyer Database Purging Inactive Customers Optimizing the Database Running Your Back-of-House Reports About Your Reports Performing Common Report Functions Viewing a Report Printing a Report Working with Custom Report Settings Adding a Custom Report Setting Deleting a Custom Report Setting Analyzing Your Sales Report Working with Deposits Adding or Editing a Deposit Deleting a Deposit Running Your Sales Report Editing the Sales Report Settings Sales Report Sections Analyzing Your Labor Report Running Your Labor Report Editing the Labor Report Settings Labor Report Settings Analyzing Your Product Mix Report Running Your Product Mix Report Editing the Product Mix Report Settings Product Mix Report Settings Working with Delivery-Frequent Buyer Lists and Reports Printing Mailing Labels Generating Coupon Batches